Non-Gold Support users can get telephone support by calling RMP Technical Support at 516-644-5276 from 9 a.m. to 5 p.m. Eastern Daylight Time (EDT).
A valid Master Card, Visa or Discover credit card in the name of the person requesting support is required. A charge of $2.50 per minute will apply. There
is a minimum $30 charge which will be applied toward the single
telephone call made at the time. Call length can not be estimated.

Gold Support users can page RMP toll free at 1-877-645-1170
9 a.m. to 12 p.m. Eastern Daylight Time (EDT), for only $299.99
for a full year of unlimited telephone support with an instant
$100 discount if purchased at the same time LANDsuite
Professional is purchased. All new Live Internet Support!

RMP will never request unsolicited, personal information by email,
written, verbal or otherwise. All information, personal, credit card and otherwise must be supplied by you and will be entered through our secure product ordering screen that automatically becomes encrypted and unreadable by anyone other than the transaction processing authority.

Please allow 24 hours or one working day for a telephone technical support response if lines are busy or a voice mail recording is encountered. Heavy telephone traffic may ensue at times during certain seasons of the year.

RMP Technical Support may be emailed a Request for Support. Please allow 48 hours for an email response. If telephone support is required to answer questions, the $2.50 per minute and $30 minimum charge will apply. Gold Support users are never charged fees during the course of their paid, yearly support plan.

Also, check out our Frequently Asked Questions (FAQs) pages.

A Report Bugs page allows you to report "bugs" in our software. Fixes to reported problems will be provided free of charge if RMP determines these are necessary in performing normal, everyday functions.